Privacy Policy

Last updated: 29/5/2025

1. Introduction

At Unstructure AI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We may collect several types of information, including:

  • Personal Information: Name, email address, phone number, and billing information.
  • Account Information: Login credentials and account preferences.
  • Document Data: Information contained in documents you upload for processing.
  • Usage Information: How you interact with our service, features you use, and time spent on the platform.
  • Device Information: IP address, browser type, operating system, and device identifiers.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our service
  • To process and complete transactions
  • To improve and personalize user experience
  • To communicate with you about service updates and offers
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

4. Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties that help us deliver our services (e.g., payment processors, cloud hosting providers).
  • Business Partners: With your consent, we may share your information with our business partners to offer joint content or services.
  • Legal Requirements: When required by law or to protect our rights or the rights of others.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access personal data we hold about you
  • The right to request correction of inaccurate data
  • The right to request deletion of your data
  • The right to object to processing of your data
  • The right to data portability

7. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • 📧 Email: privacy@unstructure.ai
  • 🏢 Address: Unstructure AI, 930/2, VS Tower, TVS Avenue, Anna Nagar West, Chennai, Tamil Nadu - 600101, India
  • 📞 Phone: +91 96881 13322